Our Recipe for Success
At Complete Answering Service, providing a rich work environment for our staff to flourish is part of our recipe for success. It defines who we are. It's in our core values, our company culture and it's why the nation's most respected medical institutions, and over 1,000 small businesses have selected us to be their call center of choice.
Who We Are
Complete Answering Service opened the doors over a decade ago offering custom voice mail and virtual phone service to local small business owners. Today, providing professional call center and medical answering services from our headquarters near Memphis, Tennessee, we continue to innovate the industry by offering nationwide low-cost telecommunication solutions to small and large businesses alike.
Complete Answering Service is a forward thinking company that embraces the use of cutting edge technology in all of our call centers. Serving over 1,000 professional practices and small businesses, our technology and brilliantly talented staff combine to meet the needs for companies of all sizes, from entrepreneurs to prominent medical institutions. We recently invited our clients to participate in a quality assessment survey and the results speak for themselves.
Our flagship call center located near Memphis, TN was recently completely renovated in 2014; this center of operations provides a safe and comfortable environment for our Customer Service Professionals. Happy agents equal more productive agents, not only for us, but more importantly, for our clients.
Since the invention of the telephone, answering services have been helping businesses meet the needs of their clients. While many predicted answering services would go away with the popularity of cell phones, Complete Answering Service has continued to remain in an enviable position of sustained growth.
Complete Answering Service was originally operated over 20 years ago as an entirely paper message answering service. As technology rapidly evolved, so too did the company with steep investments in both cutting edge telecommunications equipment and a highly trained staff.